Vanessa has been managing projects for the education, non-profit, and enterprise sectors since 2003. Since 2006, she had focused on content strategy, usability and information architecture, and has finely honed the ability to translate business requirements and website usability research into detailed UX and functional specifications. Vanessa has a deep understanding of content management and the user-centered design process. She enjoys collaborating with stakeholder groups and multi-disciplinary teams to solve complex user journeys and design challenges. If it’s a puzzle, she wants to help solve it!

Vanessa is responsible for collecting and communicating detailed UX and functional requirements through all stages of the product development process. She manages stakeholder consultations and leads project discoveries, needs assessments, and user research studies. Vanessa also runs full projects using either waterfall or agile methodology. She works closely with design and development teams to select the most appropriate UX techniques for specific circumstances, including developing information architecture, website personas, wireframing, and prototyping.